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Home >
FAQs |
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| Frequently
Asked Questions |
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Ink Warehouse have
answered most common questions asked by our
customers.
Please don't hesitate to
contact us if you would like further information
about
www.inkwarehouse.co.uk.
What are the delivery costs and time?
Inkjet and toner cartridges that are in stock
and ordered before 3PM will be despatched the same
day.
We offer FREE delivery on all
printer cartridges. Orders are sent via Royal Mail 1st class and take
on average 1-2 business days to arrive after it leaves our
warehouse. Free delivery is not valid outside the
UK.
International delivery starts from £1.50 and takes 3
to 5 days depending on your country.
What payment methods do you accept?
We accept VISA, MASTERCARD, MAESTRO, SWITCH,
SOLO and PayPal.
What is your return policy?
100% Satisfaction guarantee - If you are not satisfied with any
products you buy from Ink Warehouse you may return
them (free postage) within 30 days for a refund or
replacement. You must contact us to obtain a returns
number and return instructions before sending any
ink
cartridges back.
Which printer brands do you stock?
We stock original and compatible
inkjet cartridges
in our UK warehouse for the following printer brands:
Brother Ink
Cartridges,
Canon Ink Cartridges,
Dell Ink
Cartridges,
Epson Ink Cartridges,
HP Ink Cartridges,
Kodak Ink
Cartridges,
Lexmark Ink Cartridges,
Samsung Ink
Cartridges.
Will the print quality of a compatible cartridge be
the same to an original?
Absolutely! When tested next to name-brand
cartridges, Ink Warehouse printouts look as good if
not better. And just to give you that extra piece of
mind we offer a 30 day money-back guarantee, so if
you change your mined or are not satisfied with your purchase you can send the
inkjet
cartridges back
within 30 days for a refund or replacement.
Will the use of compatible cartridges,
remanufactured ink cartridges or refills void the
warranty of my printer?
No, the use of compatible cartridges,
remanufactured ink cartridges or refills
will not void the warranty of your printer.
Is it safe to order printer cartridges online?
Absolutely! We use 128-bit secure socket layers
to protect your personal information; one of the
safest processing system on the web. All information
about your order is encrypted, and cannot be viewed
by anyone else. We do not store credit card
details nor do we give, hire or sell information to
third parties.
What are your terms and conditions?
You can view them here.
The answer to my question is not here. What should I
do?
Contact us and we
will answer your question(s) via live chat or email. |
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